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6 Top Tips for Accessible Social Distancing

‘Wondering how to implement social distancing and maintain accessibility? Follow these 6 top tips and get your business ready!

As we gently ease through lockdown many businesses, shops and hospitality venues are thinking about making the necessary adjustments to make their premises, routes and spaces as safe for as many people as possible.

We are asking that, when making those vital plans, you consider disabled customers. Our first top tips are:

• Make hand sanitiser and/or hand washing stations accessible to everyone, including wheelchair users

• Widening aisles in shops to ensure people can pass by at a safe distance is a great idea – please keep them wide and uncluttered all the time! But if this means that you are stacking goods higher in order to make that space remember the impact this can have on disabled people

• We understand the one person rule is important to ensure the minimum number of people in a shop at any time, but some disabled people need a companion with them for a variety of reasons. Please allow some discretion to enable disabled people to shop safely

• If you are likely to have long queues outside your premises consider supplying chairs at intervals. We know that this will mean extra cleaning, but some people just can’t stand for long periods of time

• Please make sure your new signage is clear, easy to read and placed at a height that means everyone can see it, including wheelchair users

• Not every disability is visible, people with a visual impairment may not know when a queue has moved on, people with a hearing impairment won’t be able to lip read if you are wearing a mask, and not everyone with a mobility problem is a wheelchair user. Patience and kindness aren’t going to cost your business anything, but are going to make a massive difference