The Disability Action Yorkshire Blog

The latest news from the company and blogs from our service users

Listening Line

by Jackie Snape

Today we have launched our Listening Line.  This is a dedicated phone line where users of our services, or those supporting them, can ring if they want to talk to someone confidentially about any of our services.

If callers are ringing about abuse or suspected abuse they will be directed to the relevant Safeguarding Team, if they feel unable to make that call themselves we will put the referral system immediately in place.

We hope that the Listening Line will assist those who do not feel able to, or to not wish to, raise their concerns directly with the service concerned.

The Listening Line is a freephone number and can be called at any time day or night.

The number is: 0800 2100640